Frequently Asked Questions

Everything you need to know about bringing comfort to your home.

What is the typical shipping timeframe for Oasis Mini products?

Most orders are processed within 1-2 business days. Standard shipping typically takes 5-7 business days depending on your location within the continental United States.

Do you offer international shipping?

Currently, Oasis Mini ships exclusively to addresses within North America. We are working on expanding our logistics to support international customers in the near future.

What is your return policy for home decor and furniture?

We offer a 30-day satisfaction guarantee. If you are not happy with your purchase, you can return it in its original packaging for a full refund, minus shipping costs.

Are your materials sustainably sourced?

Yes, at Oasis Mini, we prioritize eco-friendly manufacturing. We partner with suppliers who use reclaimed wood, organic cotton, and non-toxic finishes to ensure your home remains a safe sanctuary.

How can I track my order status?

Once your order has shipped, you will receive an email confirmation containing a tracking number and a link to our carrier's tracking portal.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure and seamless checkout experience.